The Judging Process
One of the things that makes the PFM Partnership Awards unique is that the judges visit all the finalists’ sites. While the written submission is important for getting shortlisted, the winners are decided on the strength of these judges’ visits. Working in teams of two, our judges speak to the partners involved, view the premises, and review the successes achieved.
Our judges are fully independent and no other industry event assesses finalists in such detail - proof positive that the PFM Partnership Awards are the best in the business!
Our judges give up their own free time to judge the awards and go to considerable effort to do so.
As such, it's important that partnerships are properly prepared for their visits. Do ensure that members from both service provider AND client are in attendance for the judges’ visit, prepare a short presentation, and be prepared to answer questions. Lack of preparation and preparedness can cost you the competition! Also please do note that our judges travel the length and breadth of the country to conduct these site visits – they very much appreciate being offered a cup of tea and maybe even a sandwich!
The Individual Awards are judged differently – finalists will normally be asked to present to a panel, at a time and place of mutual convenience.
Finalists may not enter into correspondence with the judges about the status of their entry, either during or after the judging process.
What to expect
Working in teams of two, the judges will interview both sides of the partnership via live visits in July, August or September.
Finalists should demonstrate how the partners have achieved their business, property and FM goals through Partnership, Innovation, Achievement and Sustainability. Extra weight will be given to partnerships that are working towards, or have achieved, the BS11000 or ISO44001 standards.
You must:
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Prepare a presentation to the judges (about 30 minutes max).
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Ensure representatives of both the client and service partners are present to answer questions from the judges (about 30 minutes).
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Ensure your candidate for Team Member of the Year is available for interview (if applicable).
Meet Our Judges
Carol Brown
Carol is Head of Greater Manchester Business School (GMBS) where they offer an industry focused Level 6 Facilities Management Apprenticeship programme (block).
Her background is marketing, engagement and transformational change in companies including Royal London Insurance, Studio Retail and BBC. She is leading the transformation of the Business School, introducing block delivery and building an applied business school model offering real world enterprise learning across undergraduate and postgraduate programmes and apprenticeships. She is a Senior Fellow of the Higher Education Academy and her research area is the impact of kindness in organisational culture.
Satvir Bungar
Satvir is an award-winning corporate finance adviser with over 20 years’ experience, working with entrepreneurially driven and high-growth businesses in the built environment. He plays an influential role in UK business and regularly contributes to industry journals on merger activity and sector issues. A strong advocate for equality, Satvir sponsors the CEDAR network at BDO LLP to support representation and career progression for underrepresented colleagues. He is recognised annually in Empower’s Top 100 Executive Index for championing diversity. Satvir is a Non-Executive Director and Board Adviser to Miss Macaroon and Asian Communications Network, was awarded an MBE in 2018, and is an ICAEW Fellow (FCA) and CISI Member.
Angelo Christou
Angelo Christou brings over 25 years of experience managing Central London’s most iconic high-rise buildings and is widely regarded as a leader in property management. As Savills’ Tower Cluster Lead, he consistently delivers operational excellence while driving innovation and elevated customer service standards. A Master’s graduate in Facilities and Environment Management from University College London, Angelo has shaped major developments including The Broadgate Tower, 201 Bishopsgate, and The Leadenhall Building. Bestowed the Key to the City of London for his contributions, he continues to champion forward-thinking solutions and inspire best practice across property and facilities management.
Kerry Conneely
Kerry Conneely joined Wayve in December 2024 as Workplace Director, with responsibility for shaping the company’s global property strategy and workplace experience. With over 20 years’ experience in Facilities Management, Kerry is passionate about creating inclusive, engaging and high-performing workplaces where people can thrive. Kerry brings a broad industry background spanning estate agency, exhibitions, and fit-out and construction, combining commercial insight with hands-on delivery expertise. At Wayve, Kerry focuses on aligning space, culture and operational excellence to support employee wellbeing, collaboration and innovation as the company continues to scale globally.
Brian Crockford
Brian is an experienced Global Workplace and Employee Services leader with two decades of multi-continental experience at Microsoft, JPMorgan and Roche Diagnostics. He has managed workplace and facilities services across the USA, Asia and Europe, overseeing Tier 1 provider performance, leading complex multi-country RFPs and contract reviews, and delivering cost-efficiency programs that reduce operating budgets without compromising employee experience. He has also built global communities to address shared operational challenges. Having lived and worked in Hong Kong and the United States, Brian is now based in the UK, applying his global perspective and people-centric approach to regional and IFM delivery.
David Dunsmuir
With over 20 years’ experience in facilities management, David specialises in applying technology and sustainability to deliver innovative solutions. He has a proven track record of improving operational efficiency, reducing environmental impact, and ensuring compliance across high-value contracts. David’s expertise spans lifecycle management, sustainable practices, and leveraging emerging technologies to drive progress in the built environment.
Alan Gilbert
Alan is Head of Facilities Management at the Honourable Society of Middle Temple, one of the four Inns of Court in London. He is responsible for the strategic management of the Inn’s estate, including the upkeep of 43 Grade I and II listed historic buildings such as the 450-year-old Great Hall, and Temple Church, dating back to 1152. Alan has specialised in educational buildings and public sector FM throughout his career. He holds a degree in Facilities and Environment Management, NEBOSH and other health and safety qualifications, is a certified IWFM member, sits on the PFM advisory board, and has been a PFM judge since 2015.
Steve Gladwin
Steve is an Honorary Fellow of the Institute of Workplace and Facilities Management (IWFM). He was recognised for his contribution to the profession at the 2020 IWFM Excellence Awards and received the PFM Lifetime Achievement Award in 2021. After four years as Lead Judge, Steve served as Chair of the IWFM Industry Excellence Awards for six years and also chaired the IWFM International Special Interest Group. He is a Director of Nodus Solutions Limited, providing FM and consultancy services across public and private sectors. Steve is an IWFM Academy Course Trainer and lectures on FM programmes in the UK and internationally. He holds an MBA and has chaired FM Association Australia and Global FM.
Sue Goodey
Sue has worked in Property and Facilities Management for many years, with experience sourcing and managing FM services across shopping centres, offices, industrial, residential, student and senior living sectors. She contributed to the RICS Commercial Service Charge Code of Practice and managed the UK’s largest outsourced property management and accounting contract for a major institutional investor, including contract negotiation, contractual management and FM retendering across sectors and utilities. Sue has represented Real Estate in Colleague Forum, contributing to business policy and senior executive discussions. She is delighted to use her experience and insight to support these awards and contribute to the continually evolving facilities industry.
Simon Grinter
Simon is Head of Facilities Management at the Greater London Authority (GLA), responsible for the organisation’s core accommodation portfolio. This includes Trafalgar Square and Parliament Square Gardens, alongside the BREEAM Outstanding City Hall relocation project, which he led. Simon specialises in public sector facilities management and has managed diverse portfolios including offices, residential and social care buildings. He holds an MSc in Facility and Environment Management from UCL, is a certified IWFM member and past Chair of its Sustainability Special Interest Group. Simon volunteers with environmental and heritage organisations and has been a PFM Awards judge since 2011 to date.
Claudia Halabi
Claudia is an inspirational speaker, mentor, coach, and consultant who helps individuals and organisations prioritise health and wellbeing to drive personal and business success. With two decades in facilities management, including strategic partner and leadership roles, she understands the link between employee wellbeing and business performance. Claudia develops specialist projects that foster sustainable wellbeing and effective talent strategies, moving organisations beyond surface-level initiatives. She is passionate about nurturing new talent in FM and, as Co-Founder of Emerging Workplace Leaders, she partners with the PFM Awards on the Young Leader Award, as well as hosting young leader events and judging wellbeing initiatives.
Andrew Hammond
Andrew Hammond is Vice President of Client Solutions, UK and Europe at BGIS, with extensive executive level experience across operations, strategy, and business growth in complex, asset intensive environments. He is recognised for a calm, decisive leadership style that blends strategic clarity with strong operational grip, enabling sustainable growth while protecting performance, compliance, and culture. Andy leads senior teams through transformation, aligns people, process, and technology, and builds trusted executive and client relationships. He holds an ILM Level 7 qualification in Strategic Leadership and Management, which underpins his structured, evidence-led approach to decision making, change leadership, and long-term value creation.
Rachel Hampson
Rachel has worked in FM advisory services for 20 years, both public and private sector and across all asset types. Rachel works with clients to share cross industry best practice and experience to help benefit clients in terms of their service delivery model and the associated costs. Rachel’s passion has always been the best use and management of data and ensuring a single version of the truth is accessible, safe, consistent and accurate. Rachel specialises in cost analysis, options appraisals, procurement and strategy development, all underpinned by the use of auditable and robust data.
David Hewins
David Hewins is the Head of Facilities for Allianz Stadium, the Home of Rugby. Starting his career as a Captain in the Corps of Royal Engineers he moved into the construction and facilities management industries for companies such as Bechtel, G4S, Cyril Sweet and VINCI. This has seen him manage contracts across a broad range of facilities including schools, hospitals, government and defence manufacturing. Most recently he opened London Stadium with VINCI Facilities and then went client side responsible for the Rugby Football Union’s estate where he has won several awards for Sustainability through the use of building system optimisation.
Andy Iyaniwura
With a unique background in Construction, Business and Facilities Management, Andy has over twenty-five years’ Facilities Management experience, holding senior roles at one of UK’s Higher Education institutions. He has a strong track record in Hard & Soft services delivery from client’s perspective, driving innovations, and ensuring end user satisfaction. In his most recent role as Head of Facilities Management, he made several improvements, and led the procurement of facilities services of over £10m. Andy holds certified membership of the IWFM.
Karen King
Karen is Head of Cavendish Estate at the University of Cambridge, responsible for the Department of Physics portfolio, including the new world-class Ray Dolby Centre, which opened in summer 2025. With over 25 years in the FM industry, she is a driven and passionate leader specialising in soft facilities management and contract management. Karen previously held senior leadership roles at the Competition and Markets Authority, managing a TFM contract across Edinburgh, Cardiff and Belfast, and has also worked at Anglian Water Services and within the education sector. She has served on the Editorial Advisory Board for five years and is looking forward to being part of the judging panel.
Joanna Lloyd-Davis
An experienced management consultant with experience in the workplace and built environment, Joanna believes in strategic purpose and inspired service delivery, focussed on the true needs of the organisation combined with the outstanding capabilities of the teams, to create dynamic solutions. Employing thorough, diplomatic understanding of requirements and commercial boundaries, she facilitates creative, collaborative connections to enhance organisational performance, human development and new business. Joanna engenders passion for service excellence through ingenuity, harnessing the best people and teams, challenging the accepted solutions to exceed expectations.
Phil Matis
Phil Matis is a known leader in the Workplace and Facilities industry, guiding an expansive portfolio as Managing Director across Scotland and the North of England for the Churchill Group. With deep expertise in both strategy and operations, Phil works with partners ranging from local businesses to global organisations, driving innovation and excellence in every engagement. A passionate advocate for the industry, he dedicates his time to supporting and mentoring the next generation of leaders, while championing the vital role of Facilities and Workplace Management as a dynamic career path, especially for the armed forces and veteran community.
Emma McLaughlin-Edwards
Emma McLaughlin-Edwards is a respected EDI consultant and leader with over 20 years’ experience in the built environment. With a background in facilities management and engineering, Emma has developed a strong reputation for driving meaningful progress in equity, diversity, and inclusion. As a Director at Constructing Rainbows and a trusted advisor to senior executives and leadership teams, she drives strategic approaches to move beyond surface-level initiatives to create inclusive, high-performing workplaces. Emma is an experienced awards judge, supporting programmes including the IWFM Impact Awards and PFM Awards. She serves on the IWFM ED&I Steering Group and co-chairs LGBT+ in FM, championing underrepresented groups and industry-wide collaboration.
David Parrett
David is a commercially focused, board-level strategic leader with extensive experience across the public and private sectors, developing and delivering organisational strategy. In 2019, he founded Cadaema Consulting Services to provide hands-on consultancy that not only shapes strategy but leads its implementation to achieve tangible results for stakeholders. His collaborative approach, combined with experience as both client and provider, gives him a unique insight into organisational pressures and ambitions. Sustainability underpins David’s work, focusing on strategic objectives that meet present needs while safeguarding future decision-making and long-term organisational resilience.
Mayur Patel
Mayur is an innovative Real Estate and Facilities professional with over 30 years’ experience across the UK and Asia. He joined Marsh in 2018 as Region Manager within the Global Services team, following 28 years in the legal sector, where he progressed to Director of Real Estate & Facilities Management. A proactive and collaborative leader, Mayur is known for his integrity, professionalism and commitment to achieving best-in-class standards. He has been a PFM awards judge for over 10 years, most recently for the Account Director category, and values recognising innovation and excellence across the sector.
Jack Prady
Jack began his career as a building services apprentice, developing a strong interest in operational excellence and client engagement. After earning an HNC in Building Services Engineering, he moved into Facilities Management during the 2008 recession, working on a major PFI schools contract. He later won PFM Account Director of the Year for his work with Shell Retail UK. Jack became Managing Director, then COO, at a growing SME building services firm, strengthening his leadership in FM. In 2025, he joined Wates Property Services as Managing Director for facilities management. His career has been shaped by hands-on experience, challenge, and strong mentorship.
Les Pyle
Les Pyle is Chairman of Marshwell, a Property Management company, and has recently served as non-executive Chairman of a solar energy enterprise. From 2001 to 2018, he was CEO of ICW, the Institute for Collaborative Working, a recognised thought leader in collaboration. He also served on the board of Policy Connect, a Parliamentary think tank. Earlier, Les held various roles at ICL (later Fujitsu), including Divisional Director across Procurement, Supply Chain, Property, and Marketing Services. Following Fujitsu’s acquisition in 1990, he joined the boards of several international Fujitsu companies in Australia, New Zealand, Hong Kong, Singapore, and Malaysia.
Sajna Rahman
Sajna is co-founder of award-winning social enterprise ‘Tomorrow Meets Today’, delivering exclusive leadership events, and winner of the 2019 PFM ‘Achievement in Diversity’ award. Since starting her entrepreneurial journey in 2020, she has built a reputation as a super-connector and resourceful industry leader. Over the past decade, Sajna has volunteered as a mentor and coach, helping others advance their careers. Deeply passionate about diversity, equity, and inclusion, particularly gender equality, she draws on her experience as a South Asian Muslim woman to turn setbacks into opportunities and empower others to take control of their careers.
Paul Roche
Paul is an experienced Property, Facilities Management, and Capital Projects professional, specialising in workplace mergers, acquisitions, and consolidations, delivering significant results for professional services organisations. He has held senior FM and Real Estate roles across the UK and internationally and most recently has advised a privately owned portfolio of around 200 office, educational, and retail sites, 550 residential apartments, and public heritage/listed properties. Reflecting on his PFM judging role, Paul says: “It is an honour to be involved in these awards and witness the incredible work that creates compliant, sustainable, and high-performing workplaces every day.”
Chris Spratt
Chris began his facilities management career in 1997 with ADFlex Solutions Ltd, formerly part of IBM. He later held roles at Invensys Systems UK Ltd, Man Group plc and PageGroup plc before joining Cambridge Assessment in 2020 as Director of Group Services & Property. Following its merger with Cambridge University Press in 2021, Chris became Director of International Property & Services, leading on workplace experience, facilities management, health & safety, risk management, business continuity, property environment, and business travel. Passionate about volunteering, Chris dedicated 36 years to the Royal Navy’s cadets and now serves as a trustee and governor for the Stephen Perse Foundation in Cambridge.
Debra Watson
Debra is a Facilities & Workplace Management Consultant and Co-Founder of Nodus Solutions. Working within FM for over 20 years with leading organisations. She has delivered multiple projects within Contract Management & Procurement, Transformation Change Programmes in Process & Procedures working with large multi nationals blue chip organisation across various Industry Sectors. Originally migrating from HR & People Development she values building relationships with people to encourage growth and development through leadership and motivation. A practical and forward-thinking person, Debra is passionate about FM and the workplace through understanding the needs of clients, resources, balancing delivery and financial cost to bring an enhance work environment.
Anna Williamson
Anna is a strategic leader in apprenticeship curriculum design and delivery, with over 20 years’ experience in the built environment, specialising in ESG and regenerative principles. She is currently interim course lead for the sector-leading Facilities Management degree apprenticeship at the University of Gloucestershire, and previously at the University of Greater Manchester, responsible for curriculum development, pedagogy, and internal and external quality standards. A Certified Living Future professional, Anna applies rigorous design and material standards to support workspace development. She volunteers with IWFM as Chair of the Education SIG, Secretary of the Strategic Leaders Forum and is a committee member of the Sustainability special interest group and delivers FM training courses for the IWFM Academy.




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