Carol is Head of Greater Manchester Business School (GMBS) where they offer an industry focused Level 6 Facilities Management Apprenticeship programme (block).
Her background is marketing, engagement and transformational change in companies including Royal London Insurance, Studio Retail and BBC. She is leading the transformation of the Business School, introducing block delivery and building an applied business school model offering real world enterprise learning across undergraduate and postgraduate programmes and apprenticeships. She is a Senior Fellow of the Higher Education Academy and her research area is the impact of kindness in organisational culture.