The Judging

The Judging

Many of our judging team have supported the PFM Partnership Awards for a number of years and each judge’s expert, impartial judgement is the key to the unquestionable levels of integrity. Every Partnership finalist is visited by a judging team, to interview the partners involved and view the successes achieved. No other industry event assesses finalists in such detail, proof positive that the PFM Partnership Awards are the best in the industry.

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Silver Sponsor

Bronze Sponsor

Event Sponsors

The judging criteria

The judging criteria

Finalist should demonstrate how the partners have achieved their business, property and FM goals through Partnership, Innovation, Achievement and Sustainability. Extra weight will be given to partnerships that are working towards, or have achieved, the BS11000/ISO44001 standard.

Partnership Team Member Award: Non-managerial nominees must demonstrate an exceptional contribution to the success of the partnership through their enthusiasm and effectiveness. The completed Entry Form and a brief description of why the person is nominated should be sent to pfmawards@imlgroup.co.uk at least two weeks before the judging visit during which the judges will meet and speak to the candidate.

Peter Middup Lifetime Achievement In FM Award: 

Colleagues/employer/clients of the candidate should prepare a submission detailing the key achievements of his/her career including:

  • innovation and achievement throughout career
  • implementation of sustainable strategies in an FM role
  • development of FM skills/careers of staff
  • on-going learning and mentoring/teaching activities
  • active participation in professional institutions/organisations
  • support for the development of FM theory and practice
  • reputation among colleagues, clients and sponsors

The judges will consider each nominee from the submission and testimonials provided, and by consulting the candidate’s proposers as required. The selected winner will then be invited to accept the Award. The proposers of the unsuccessful nominees will be advised accordingly.

Account director of the Year Award: 

Colleagues/employer/clients of the candidate should prepare a submission detailing the key achievements of his/her career including:

  • details of key account managed
  • innovation and achievement during account management
  • testimonial from client organisation
  • active participation in professional institutions/organisations
  • support for the development of FM theory and practice
  • reputation among colleagues, clients and sponsors

The judges will consider each nominee from the submission and testimonials provided, and by consulting the candidate’s proposers as required. The finalists will then be invited to award.

If you have any questions please e-mail pfmawards@imlgroup.co.uk

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Meet the judges – PFM Partnership Awards

Meet the judges – PFM Partnership Awards

Simon Ryan, Head of Premises, CMS UK

An experienced FM with over 17 years’ experience in delivering operational support in legal and professional services partnership environments, Simon has a proven track record in managing complex projects across EMEA, in both the legal and professional services sector.

Strong client relationship management skills, working with practice leaders and the C-suite, delivering real estate solutions including property strategy, lease acquisitions, lease re-gearing, and project management of office fit-outs and relocations.

Most recently, Simon was part of the merger integration team for CMS UK, Nabarro and Olswang which was a transformational merger, creating a new London powerhouse and the sixth largest law firm in the UK by revenue and sixth largest globally by headcount. Globally, CMS has over 1,000 partners and 5,000 lawyers in 70 offices across 39 countries.

Simon Grinter, Head of Facilities Management at the Greater London Authority (GLA)

Simon is responsible for the GLA’s accommodation portfolio which includes City Hall, Trafalgar Square and Parliament Square Gardens, with their well-known listed structures and monuments.

Throughout his career he has specialised in public sector FM, previously managing a diverse portfolio of buildings including offices, residential and social care establishments.

He has an MSc in Facility and Environment Management from UCL, is a Certified member of the IWFM and is a past Chair of the Sustainability Special Interest Group. 

In his spare time, Simon is Chair of the Board of Directors of Potters Fields Park Management Trust, a world class public open space and garden adjacent to Tower Bridge and volunteers with other environmental and heritage groups. 

Satvir Bungar, Managing Director in Corporate Finance at BDO

Satvir spends his time working tirelessly as a trusted adviser to fast growing businesses, guiding them through their future growth plans and advises on how to implement them through mergers and acquisition activity.

He has been involved in the field of corporate finance for 20 years and is also Head of Facilities Sector at BDO, where Satvir collaborates with many leading sector bodies on topical national aspects and trends, is a champion for diversity in FM and publishes thought leadership articles in this growing field.

Richard Weavers, Technical Services Director at Intu retail services

Richard has worked in senior roles covering various area of the property industry for some 30 years including maintenance, refurbishment and new build across both office and retail properties.

In addition to his Technical Services Director role, he is also director for intu energy and responsible for a number of areas including maintenance and repairs, lifecycle management, project surveying, health and safety and energy procurement and management.

Richard is also a former winner of a PFM Innovation and Overall Winner Award.

Paul Roche, Head of Facilities, Northern Europe at ERM

Paul is an experienced property and facilities professional having held similar senior roles in sectors such as utilities, insurance, financial, technology, retail and legal.

He is currently working for ERM, a leading global provider of environmental, risk, social consulting and sustainability-related services with more than 160 offices in over 40 countries.

Paul has judged the PFM awards since 2014 and says of his experience: “it has been an honour to be involved in the judging process and a delight in being able to visit award entries around the country to learn and appreciate the incredible work that happens within our profession to continuously improve standards, value and/or social responsibility”.

Matt Coulson, Chief Executive Officer, Chiswick Park Enjoy-Work

A proud Yorkshire man, and fitness fanatic, Matt studied Sports Science at Liverpool John Mores University and then trained as a Personal Trainer, before working with David Lloyd Leisure. 

The wider leisure industry then called, and during his three years at Center Parcs he was part of the team developing and opening Center Parcs Woburn Forest.

A family man, who is very people focused, and who’s skills and knowledge have helped shaped the success of Chiswick Park over the last few years, he is a positive and enthusiastic leader, Matt has a clear vision for the future, to build on what has already been achieved.

“I am very passionate about what I do, totally committed, and thrive on the opportunity to lead a great business and a great team at Chiswick Park,” says Matt.

Mark Coupe, Head of Facilities Management at BNP Paribas Real Estate

With responsibility for setting the strategic direction of the facilities management operation and overseeing its day-to-day delivery to over 600 client sites, Mark achieves this through an in-house team of over 140, while partnering with a carefully selected team of supply chain partners.

He has over 30 years’ experience in the facilities management industry, working primarily in the private sector, with time spent in the public sector and in a leading FM consultancy practice.

A Fellow of the Royal Institution of Chartered Surveyors (and a member of the RICS FM Leaders Forum), and a Certified Member of the Institute of Workplace and Facilities Management, Mark is passionate about building effective partnerships to deliver excellent FM.

Les O’Gorman, Director of Facilities Management at UCB UK & Ireland

Les joined UCB in 2010 and leads on property, facilities and business continuity for the organisation, which is a global biopharma company focused on severe diseases with operations in 40 countries and global revenue of €3.5bn in 2015.

He has over 30 years’ experience in property and facilities management and has worked for high-profile organisations such as GSK, Novartis, Rolls-Royce, Jones Lang LaSalle, Land Securities and the BBC, in a wide range of industry sectors in both the private and public sectors.

The current Chair of the UK Pharmaceutical Industry Security Forum, Les is also a member of the British Institute of Facilities Management, the Society of Chartered Surveyors of Ireland and the Royal Institute of Chartered Surveyors.

Outside of work Les’ passions are of course his family, but also Munster Rugby … and Kate Bush.

Joanna Lloyd-Davies, JLD Consultants

In addition to her considerable involvement with a number of strategic FM industry initiatives, Joanna is a management consultant with over 25 years’ experience in the Real Estate and FM industries and founder of JLD Consultants.

She uses her extensive experience to work with organisations and their senior executives in supporting their business strategies and operational challenges.

Joanna is an experienced and long-serving judge for the PFM Partnership Awards.

Jake Matthews MRICS, Senior Facilities Manager at The Portman Estate

Jake will be entering his third year as a judge this year, having judged the Account Director of the Year and Partners in Cleaning (Public & Private Sectors) in previous years.

His day job consists of running a variety of FM contracts for The Portman Estate based in the West End of London.

His advice to entrants is: “Get the client involved in the meeting; nothing shows a true partnership like a united front of the client and supplier both praising each other and talking up their joint success.”

Chris Odam FCIPS MICW, Institute for Collaborative Working

Chris has over 25 years’ experience of managing purchasing, supply chain and facilities management teams within the power generation, aviation and service sectors.

During his career, he has been closely associated with the Institute for Collaborative Working (ICW), helping to develop the original British Standard (BS11000) and then leading one of the first accreditations with NATS.

More recently, Chris has led global FM system deployments and working with various functional and site teams on improving operational efficiency.

He is a Fellow of the Chartered Institute of Purchasing & Supply, a certified ISO44001 facilitator, and is an Associate Director with ICW.

Andrew Neale, Head of FM, Tesco

Andrew has been Head of FM at Tesco for 13 years, during which time he has delivered the major transformation of the Tesco office estate consolidating two campuses into one, transforming the working environment for colleagues and facilitating the move to flexible working.

Andrew supported the creation of Tesco Bank, working as part of a small team to procure, design and fit out buildings for the new bank operation.

He previously undertook a similar role at M&S for the managing the relocation from Baker St to Paddington Basin.

In his leisure time Andrew is a keen golfer and loves travelling.

Mayur Patel, Jelf Region Manager at MMC Group Real Estate

An experienced strategic practitioner with extensive knowledge and abilities, Mayur has considerable experience in managing and implementing operational FM services for both internal and outsourced services in the UK and Asia.

He has focused on the insurance and law sectors in particular, utilising his expertise in FM service, design and planning, commercial FM management, benchmarking and procurement to deliver international property and estates, strategy and asset management.

Mayur has judged the PFM Partnership Awards for the previous five years and will judge the Account Director category this year, using the following approach and attributes: “I have high expectations of myself and others and pride myself on my integrity, professionalism and relentless desire to raise the bar within the FM sector.”

Alan Gilbert, Head of Facilities Management at The Petchey Academy School

Alan has worked within facilities and estates management mainly within the educational and construction sector for over 20 years, during which time he has delivered major new builds and has delivered the FM management to an extensive portfolio of buildings.

He has a wealth of knowledge with regards to health and safety and compliance and estates strategy, procurement and smart technology and has a Diploma’s in Facilities and Leadership Management and is a certified member of IWFM.

He has judged the PFM Awards for the last three years and enjoys promoting the FM industry.

Alan is a keen cyclist and continues to raise funds for his dedicated charity JDRF each year and enjoys hobbies such as playing football, visiting historical buildings and supporting the Arts.

Meet the judges – PFM Awards Account Director of the Year

Meet the judges -PFM Awards Account Director of the Year

Danny Lemon, Head of 22 Bishopsgate, JLL

Danny started his career in hospitality and brings to the property world excellent standards of service, customer relationships and a wealth of learning and experience gained from the restaurant and hotel sector.

Having played a major role in establishing The Shard, his new venture sees him leading the team for the City of London’s latest high rise building, 22 Bishopsgate.

With high expectations of service delivery and clear vision for the future success he focusses on people management and building long lasting relationships with all of the stakeholders connected to the property.

Having previously judged the PFM Awards Partnership categories, he has moved to the Account Director category this year and says: “I’m delighted to be chosen in this category, it is of course a critical factor in the businesses success and am certainly looking forward to meeting the finalists.”

Les Pyle, Non-Executive Chairman, ATEN Group

In addition to his role with ATEN Group, the renewable energy enterprise specialising in solar energy, Les is a non-executive Director for ACE Modular Construction and a long-serving judge for the PFM Awards.

Up until the end of 2018 Les was the chief executive officer for the Institute for Collaborative Working (ICW) which he took over in 2001, and was also a board member for Policy Connect the Parliamentary Think Tank working with the public and private sectors as input for the evolution of UK Government policy.

Prior to ICW Les held various positions in the ICT sector with ICL, subsequently acquired by Fujitsu. He was a divisional director for 18 years in a variety of operational roles including group procurement, group supply chain, group property, group marketing services, etc.

Following the acquisition, Les was appointed to the board of several Fujitsu International Group Companies (FIGCs) including Australia, New Zealand, Hong Kong, Singapore and Malaysia.

The judges’ visits

The judges’ visits

Working in teams of two, the judges will arrange an appointment to visit the candidate’s main site to speak to both sides of the partnership in July, August or September.

You must:

  • Prepare a presentation to the judges (about 30 minutes max)
  • Ensure representatives of both the client and service partners are present to answer questions from the judges (about 30 minutes)
  • Ensure your candidate for Partnership Team Member is available for inteview
  • Arrange a short tour of the facility to demonstrate operational aspects of the partnership
  • Ensure the judges know how to get to the site – provide location maps, collect them from the station/airport, etc, as appropriate.

The judges will use your written entry as a starting point for their examination of the claims made and to determine the effectiveness of the Partnership. The quality of your presentation to the judges at the interview stage is vital. It is an opportunity to demonstrate not only the facts and figures behind the claims in your entry, but also to show the enthusiasm and skill of the partners’ respective staff and management. Take time to prepare your presentation and ensure representatives of your partners, clients and users are present. The judges will be visiting other finalists across the country. They may have a limited number of dates and should not be asked to rearrange visits at your convenience.

Every effort will be made to ensure that the judges have no conflict of interest that might affect their consideration of a finalist. Should there be any concerns about this contact pfmawards@imlgroup.co.uk before the judges’ visit.