The Judging

Many of our judging team have supported the PFM Partnership Awards for a number of years and each judge's expert, impartial judgement is the key to the unquestionable levels of integrity. Every Partnership finalist is interviewed by a judging team, to interview the partners involved and view the successes achieved. No other industry event assesses finalists in such detail, proof positive that the PFM Partnership Awards are the best in the industry.

The judging criteria
Finalist should demonstrate how the partners have achieved their business, property and FM goals through Partnership, Innovation, Achievement and Sustainability. Extra weight will be given to partnerships that are working towards, or have achieved, the BS11000 or ISO44001 standards.

Partnership Team Member Award: Non-managerial nominees must demonstrate an exceptional contribution to the success of the partnership through their enthusiasm and effectiveness. The completed Entry Form and a brief description of why the person is nominated should be sent to at least two weeks before the judging visit during which the judges will meet and speak to the candidate.

Meet the judges – PFM Partnership Awards

Simon Ryan, Head of Premises, CMS UK

An experienced FM with over 17 years' experience in delivering operational support in legal and professional services partnership environments, Simon has a proven track record in managing complex projects across EMEA, in both the legal and professional services sector.
Strong client relationship management skills, working with practice leaders and the C-suite, delivering real estate solutions including property strategy, lease acquisitions, lease re-gearing, and project management of office fit-outs and relocations.
Most recently, Simon was part of the merger integration team for CMS UK, Nabarro and Olswang which was a transformational merger, creating a new London powerhouse and the sixth largest law firm in the UK by revenue and sixth largest globally by headcount. Globally, CMS has over 1,000 partners and 5,000 lawyers in 70 offices across 39 countries.

Karen King – Corporate Senior Facilities Manager

This is Karen’s first year as a judge. She has over 20 years of Facilities Management and contractual experience within the civil service, education, and commercial sector. She has carried out the role of both client and contractor which has helped her in how to understand the world of FM.
Her day job consists of running a variety of FM contracts for Anglian Water Services using collaboration as the way to achieve results.
Her career has been closely associated with new ways of working and she project managed extensive refurbishment and refiguration of office space across multiple sites to create flexible workspaces and agile ways of workingIn her spare time (not that she has much) she runs her Neighbourhood Watch Committee and loves walking her crazy labradoodle!

Satvir Bungar, Managing Director in Corporate Finance at BDO

Satvir spends his time working tirelessly as a trusted adviser to fast growing businesses, guiding them through their future growth plans and advises on how to implement them through mergers and acquisition activity.
He has been involved in the field of corporate finance for 20 years and is also Head of Facilities Sector at BDO, where Satvir collaborates with many leading sector bodies on topical national aspects and trends, is a champion for diversity in FM and publishes thought leadership articles in this growing field.

Terry Blacker, Head of Corporate Real Estate, Lloyd's

With over 20 years' experience in facilities management, primarily within the finance sector, Terry has managed international properties for a range of blue chip businesses.
For the last five years, Terry has managed the world famous Grade 1 listed Lloyd's building in London. As a Member of the Chartered Institute of Building, he is fascinated with the long term preservation of such an iconic building.
Terry is also passionate about creating and maintaining a unified culture across all of Lloyd's facilities service partners.
In his spare time Terry enjoys motorcycling, having gained an advanced rider qualification. He also enjoys singing in the Big Choir, raising money for Cancer Research.

Paul Roche, Head of Facilities, Northern Europe at ERM

Paul is an experienced property and facilities professional having held similar senior roles in sectors such as utilities, insurance, financial, technology, retail and legal.
He is currently working for ERM, a leading global provider of environmental, risk, social consulting and sustainability-related services with more than 160 offices in over 40 countries.
Paul has judged the PFM awards since 2014 and says of his experience: "it has been an honour to be involved in the judging process and a delight in being able to visit award entries around the country to learn and appreciate the incredible work that happens within our profession to continuously improve standards, value and/or social responsibility"

Matt Coulson, Chief Executive Officer, Chiswick Park Enjoy-Work

A proud Yorkshire man, and fitness fanatic, Matt studied Sports Science at Liverpool John Mores University and then trained as a Personal Trainer, before working with David Lloyd Leisure. 
The wider leisure industry then called, and during his three years at Center Parcs he was part of the team developing and opening Center Parcs Woburn Forest.
A family man, who is very people focused, and who's skills and knowledge have helped shaped the success of Chiswick Park over the last few years, he is a positive and enthusiastic leader, Matt has a clear vision for the future, to build on what has already been achieved.
"I am very passionate about what I do, totally committed, and thrive on the opportunity to lead a great business and a great team at Chiswick Park," says Matt.

Mark Coupe, former Head of Facilities Management at BNP Paribas Real Estate

Recently retired, Mark was previously responsible for setting the strategic direction of the FM operation and overseeing day-to-day delivery to over 600 client sites, achieved through an in-house team of over 140, while partnering with a carefully selected team of supply chain partners.
He has over 30 years' experience in the FM industry, working primarily in the private sector, with time spent in the public sector and in a leading FM consultancy practice.
A Fellow of the Royal Institution of Chartered Surveyors (and a member of the RICS FM Leaders Forum), and a Certified Member of the Institute of Workplace and Facilities Management, Mark is passionate about building effective partnerships to deliver excellent FM.

Les O'Gorman, Director of Facilities Management at UCB UK & Ireland

Les joined UCB in 2010 and leads on property, facilities and business continuity for the organisation, which is a global biopharma company focused on severe diseases with operations in 40 countries and global revenue of €3.5bn in 2015.
He has over 30 years' experience in property and facilities management and has worked for high-profile organisations such as GSK, Novartis, Rolls-Royce, Jones Lang LaSalle, Land Securities and the BBC, in a wide range of industry sectors in both the private and public sectors.
The current Chair of the UK Pharmaceutical Industry Security Forum, Les is also a member of the British Institute of Facilities Management, the Society of Chartered Surveyors of Ireland and the Royal Institute of Chartered Surveyors.
Outside of work Les' passions are of course his family, but also Munster Rugby … and Kate Bush.

Jake Matthews MRICS, Senior Facilities Manager at The Portman Estate

Jake will be entering his fourth year as a judge this year, having judged the Account Director of the Year and Partners in Cleaning (Public & Private Sectors) in previous years.
His day job consists of running a variety of FM contracts for The Portman Estate based in the West End of London.
His advice to entrants is: "Get the client involved in the meeting; nothing shows a true partnership like a united front of the client and supplier both praising each other and talking up their joint success."

Chris Odam FCIPS MICW, Institute for Collaborative Working

Chris has over 25 years' experience of managing purchasing, supply chain and facilities management teams within the power generation, aviation and service sectors.
During his career, he has been closely associated with the Institute for Collaborative Working (ICW), helping to develop the original British Standard (BS11000) and then leading one of the first accreditations with NATS.
More recently, Chris has led global FM system deployments and working with various functional and site teams on improving operational efficiency.
He is a Fellow of the Chartered Institute of Purchasing & Supply, a certified ISO44001 facilitator, and is an Associate Director with ICW.

Andrew Neale, former Head of FM, Tesco

Now retired, Andrew was Head of FM at Tesco for more than 15 years, during which time he delivered the major transformation of the Tesco office estate consolidating two campuses into one, transformed the working environment for colleagues and facilitating the move to flexible working.
Andrew supported the creation of Tesco Bank, working as part of a small team to procure, design and fit out buildings for the new bank operation.
He previously undertook a similar role at M&S for the managing the relocation from Baker St to Paddington Basin.
In his leisure time Andrew is a keen golfer and loves travelling.

Kerrie Bulcock, Director of Operations UKI, WeWork

Kerrie has nearly 20 years experience in the FM industry and has worked for or with a number of organisations including the BBC, BP, Goldman Sachs, Tesco and Johnson Controls. She currently works for WeWork as the Operations Director for UK and Ireland. 
This role has seen huge growth over the last 18 months, meaning she now has a portfolio of 70+ buildings and a team responsible for every facilities discipline imaginable. A challenging and varied role, Kerrie is excited to see how lessons and learnings from such leadership and growth can contribute to the role of a PFM judge and the wider community of FM.
Kerrie is passionate about building successful teams and continuous improvement including personal development. In her spare time she is a keen runner, skier and enjoys writing novels… but is yet to finish one

Alan Gilbert, Head of Facilities Management, The Honourable Society of the Middle Temple

Alan has worked within facilities and estates management mainly within the educational and construction sector for over 20 years, during which time he has delivered major new builds and has delivered the FM management to an extensive portfolio of buildings.
He has a wealth of knowledge with regards to health and safety and compliance and estates strategy, procurement and smart technology and has a Diploma's in Facilities and Leadership Management and is a certified member of IWFM.
He has judged the PFM Awards for the last four years and enjoys promoting the FM industry.
Alan is a keen cyclist and continues to raise funds for his dedicated charity JDRF each year and enjoys hobbies such as playing football, visiting historical buildings and supporting the Arts.

Meet the judges – PFM Awards Account Director of the Year

Danny Lemon, Head of 22 Bishopsgate, JLL
Danny started his career in hospitality and brings to the property world excellent standards of service, customer relationships and a wealth of learning and experience gained from the restaurant and hotel sector.
Having played a major role in establishing The Shard, his new venture sees him leading the team for the City of London's latest high rise building, 22 Bishopsgate.
With high expectations of service delivery and clear vision for the future success he focusses on people management and building long lasting relationships with all of the stakeholders connected to the property.
Having previously judged the PFM Awards Partnership categories, he has moved to the Account Director category this year and says: "I'm delighted to be chosen in this category, it is of course a critical factor in the businesses success and am certainly looking forward to meeting the finalists."

Les Pyle, Non-Executive Chairman, ATEN Group

In addition to his role with ATEN Group, the renewable energy enterprise specialising in solar energy, Les is a non-executive Director for ACE Modular Construction and a long-serving judge for the PFM Awards.
Up until the end of 2018 Les was the chief executive officer for the Institute for Collaborative Working (ICW) which he took over in 2001, and was also a board member for Policy Connect the Parliamentary Think Tank working with the public and private sectors as input for the evolution of UK Government policy.
Prior to ICW Les held various positions in the ICT sector with ICL, subsequently acquired by Fujitsu. He was a divisional director for 18 years in a variety of operational roles including group procurement, group supply chain, group property, group marketing services, etc.
Following the acquisition, Les was appointed to the board of several Fujitsu International Group Companies (FIGCs) including Australia, New Zealand, Hong Kong, Singapore and Malaysia.

Joanna Lloyd-Davies, JLD Consultants

In addition to her considerable involvement with a number of strategic FM industry initiatives, Joanna is a management consultant with over 25 years' experience in the Real Estate and FM industries and founder of JLD Consultants.
She uses her extensive experience to work with organisations and their senior executives in supporting their business strategies and operational challenges.
Joanna is an experienced and long-serving judge for the PFM Partnership Awards.

The judges' visits

Working in teams of two, the judges will interview both sides of the partnership via online video calls in July, August or September.

You must:
Prepare a presentation to the judges (about 30 minutes max)
Ensure representatives of both the client and service partners are present to answer questions from the judges (about 30 minutes)
Ensure your candidate for Partnership Team Member is available for interview

The judges will use your written entry as a starting point for their examination of the claims made and to determine the effectiveness of the Partnership. The quality of your presentation to the judges at the interview stage is vital. It is an opportunity to demonstrate not only the facts and figures behind the claims in your entry, but also to show the enthusiasm and skill of the partners' respective staff and management. Take time to prepare your presentation and ensure representatives of your partners, clients and users are present. The judges will be visiting other finalists across the country. They may have a limited number of dates and should not be asked to rearrange visits at your convenience.

Every effort will be made to ensure that the judges have no conflict of interest that might affect their consideration of a finalist. Should there be any concerns about this contact before the judges' online video interview.

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